Privacy

PatientLXA Privacy Policy

A clear statement of what PatientLXA collects, how it is used, and what choices are available to visitors and users.

EffectiveMay 21, 2026

Last updatedMay 21, 2026

Privacy contactinfo@patientlxa.com

Short version

Plain-language summary

We collect basic technical information when you visit the site, including device data, cookies, IP addresses, and usage data.
We use site performance data and limited analytics to understand how PatientLXA is used and how to improve it.
Health-related data used by PatientLXA is de-identified before collection or processing by the platform.
We do not sell your personal information or use it to build advertising profiles.
You can ask to access, correct, delete, or opt out of certain uses of information associated with you.
Privacy questions can be sent to info@patientlxa.com.

Introduction

This Privacy Policy explains how PatientLXA collects, uses, stores, and shares information through this website and any PatientLXA service that links to this policy. PatientLXA ("we," "us," and "our") operates from the United States.

PatientLXA is a health education platform that uses de-identified health-related data for educational, analytical, and informational purposes. PatientLXA does not make treatment decisions and is not a substitute for professional clinical judgment.

By using the website or platform, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the website or platform.

Information We Collect

We do not knowingly collect Social Security numbers, financial account numbers, government identification numbers, or directly identifying health records through this public website.

Device and technical data

When you visit the site, our hosting, security, and analytics providers may collect standard technical information such as IP address, browser type, operating system, device type, referring URL, pages viewed, and dates and times of visits.

Usage data and analytics

We may collect information about how visitors move through the website, which pages are viewed, which links are selected, and how the site performs. As of the effective date, this public landing page does not use a named third-party analytics cookie provider.

Cookies and similar technologies

We use cookies, pixels, local storage, or similar technologies to operate the site, remember limited preferences, measure performance, and understand usage patterns.

Information you provide

If you contact us through a form, email, or other communication channel, we collect the information you choose to provide, such as name, email address, organization, role, message content, and related correspondence.

De-identified health-related data

PatientLXA may process health-related data that has been de-identified before collection or processing by PatientLXA. De-identified data is not intended to identify, contact, or locate a specific individual.

How We Use Information

We use the information described above for the following purposes:

To operate, maintain, secure, and improve the website and platform.
To understand site usage, performance, and visitor pathways.
To respond to inquiries, requests, and communications.
To develop de-identified or aggregate educational and analytical outputs.
To detect, prevent, investigate, or address technical issues, fraud, abuse, security incidents, or misuse.
To comply with applicable legal obligations and enforce our rights.

Data Storage, Security, and Retention

Storage

We store information using trusted infrastructure and service providers selected to support the operation and security of the platform. The public landing page is designed as a static website and the access request flow opens an email message to info@patientlxa.com rather than submitting to a website backend.

Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption in transit, monitoring, and other reasonable security measures. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Retention

We retain website logs and technical records for up to 24 months unless a longer period is needed for security, troubleshooting, legal, or operational purposes. Email inquiries and access requests may be retained for up to 36 months after the last interaction, unless deletion is requested or a longer retention period is reasonably necessary.

Cookies and Tracking Technologies

Cookies are small files stored on your browser or device. We may use cookies and similar technologies to keep the website working, measure performance, understand visitor activity, and improve the site.

Essential cookies

These support core website functions, security, routing, and basic operation. The site may not work properly without them.

Analytics cookies

These help us understand how visitors use the site, including page views, traffic sources, and interaction patterns. As of the effective date, this public landing page does not use a named third-party analytics cookie provider.

Most browsers allow you to block, delete, or manage cookies. If you disable cookies, some parts of the website may not function as intended.

Your Choices and Rights

You may contact us to request the following, subject to reasonable verification and technical feasibility:

To make a request, email info@patientlxa.com. We will respond within a reasonable time.

Because de-identified health-related data is not intended to identify a specific individual, we generally cannot retrieve, correct, or delete records from de-identified datasets based on a personal request.

Access to information associated with you.
Correction of inaccurate information associated with you.
Deletion of information you provided to us.
Opt out of certain non-essential analytics or tracking if those tools are added later.

Children's Privacy

The website and platform are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact info@patientlxa.com and we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. If changes are material, we may provide additional notice on the website or through another appropriate channel. Your continued use of the website or platform after an updated policy is posted means the updated policy applies going forward.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

PatientLXAUnited Statesinfo@patientlxa.com